When should a brand apologise?

When a brand takes a certain position, you should always anticipate that certain people who may or may not be your consumers will be against it. He said not everybody will agree with what you say. But if you feel what you are standing up for is born out of your deep conviction and belief system as a brand, you should be ready to face opposition also and should not apologise

Karan Kumar for Best Media Info

This article was published by bestmediainfo.com and authored by Nisha Qureshi. To read the complete article Click Here

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